Missed a call on the job? We text them back before they call someone else.
Pikewood Agency sets up websites, Google reviews and missed-call text-back for septic companies and other home-service businesses in Michigan. You keep doing the work. We make sure the customers looking for you can reach you.
Michigan-based. You'll talk to the person who builds it.
Good work isn't the problem. Getting found and getting back to people is.
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The phone rings while you're on a job.
Most people don't leave a voicemail. They call the next company on the list.
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There's no website, or it's from 2009.
When someone searches "septic pumping near me" at night, they land on whoever shows up first, and a lot of those are national lead sites.
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Great reviews, just not many of them.
Happy customers don't think to leave one unless someone asks at the right moment.
What we set up for you
One package, set up and managed for you. Nothing to learn on day one.
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A website that works on a phone.
Your services, service area, hours and a big "call now" button. It's fast, clean and written in plain English.
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Missed-call text-back.
When you can't pick up, the caller gets a text from your business within seconds, so the conversation keeps going until you're off the job.
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Google review requests.
After a job, your customer gets a short text with a link to leave a review. More reviews means you show up higher on the map.
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Google Business Profile cleanup.
Correct hours, services, photos and categories, so you show up for the searches that matter.
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One inbox for calls, texts and messages.
Everything lands in one app on your phone instead of being scattered across texts, voicemail and Facebook.
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Service reminders. Great for septic
Past customers get a reminder when they're due for pumping, which brings repeat work back to you instead of a competitor.
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After-hours AI answering. Optional add-on
An AI assistant answers when you can't, asks what's going on and texts you the details.
Straightforward pricing: a one-time setup fee and a flat monthly price, quoted up front on the first call.
How it works
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Step 1: Free online checkup.
We look at your Google listing, your website (if you have one) and what happens when someone calls after hours. You get a short, plain-English rundown, whether or not you hire us.
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Step 2: We build it.
Most setups take about a week once we have your info. We write the site, set up the texting and connect your phone. You approve everything before it goes live.
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Step 3: You get back to work.
Calls get answered or texted back, reviews come in, and we keep it all running. Need a change? Call or text and we'll handle it.
See what a site looks like
Here's a sample we built for a made-up septic company. Yours would have your name, your number, your service area and real photos of your trucks.
Open the sample site
Built for home-service businesses
We started with septic companies because they live on the phone and on the road. The same setup works for most trades where the owner is out on the job:
Based in Michigan and working with businesses around the state.
Who's behind Pikewood
I'm Nick. I started Pikewood Agency because the best tradespeople I know are too busy doing the work to deal with websites, reviews and missed calls, and they lose jobs because of it. I set everything up myself, and when you call, you get me, not a call center.
Nick, Pikewood Agency
Questions owners ask
Is this lead generation?
No. We don't sell leads or promise a number of calls. We make sure the customers who are already looking for you can find you and reach you.
Do I have to change my phone number?
Usually not. We'll walk through the options on the first call and pick what's simplest for you.
Do I need to learn new software?
Not really. You'll get one app for your messages, and we'll show you how it works in about ten minutes. We handle the rest.
How long does it take?
Most setups are live in about a week after we get your info and photos.
What does it cost?
A one-time setup fee plus a flat monthly price. We'll give you the exact number on the first call, with no surprises.
Do you work outside Michigan?
We're focused on Michigan right now, but give us a call either way.
Get a free online checkup
Tell us a little about your business. We'll take a look and get back to you within one business day.
- hello@pikewoodagency.com